DIALUP FREQUENTLY ASKED QUESTIONS
What is dial-up?
Dial-Up is a method of connecting your computer to the Internet using a modem and a phone line.
What is a modem?
A modem is an electronic device that converts digital data from a computer into a form suitable for transmission over telephone lines, and incoming signals from the telephone line into a form that can be recognized by the computer. Modems are available as external devices and as internal cards.
What type of computer do I need in order to connect to the dial-up service?
You need a personal computer with Windows 98 or higher, or a Macintosh with System 9.0 or later. Personal computers running other operating systems may work but are not supported.
What software will I need to use the dial-up service?
You'll need a web browser, an e-mail program, and an Internet dialer. Computers running Windows 95 and higher or Macintosh System 9.0 or higher come with this software pre-loaded. Our technical support can walk you through setting this software up over the phone. This allows you to begin using your dial-up connection right away.
What type of modem should I buy?
If you are purchasing a new modem, we recommend a V.92 56K modem. Most computer retail outlets sell modems of this type.
